THE NEW WAY TO SUCCESS
Who we are
At Alexa Boutique our vision is to be a local enterprise, recognized throughout the Miami City as distinguished by our employees, customers, and competitors. We will set the standard by which other businesses measure their performance. Our hallmark will be the innovations, initiative and teamwork of our people, and our ability to anticipate and effectively respond to change and opportunity.
Our Mission is to be the best distributor in America by way of exceeding customer expectations. We will offer the best value in merchandise and the finest service to our customers. Our goal will be met in efficient operations, utilizing teamwork, uncompromising respect and cooperation, and superior communications to provide for both our employees and customers.
The Alexa Boutique Way
Alexa Boutique warrants that its merchandise are free from manufacturing defects (workmanship and/or material) and will either give credit or replace defective parts for a period of up to one (1) month from the date of purchase in accordance with the conditions set forth below.
If a manufacturing defect is found, Alexa Boutique should be notified
promptly of the defect and supplied a copy of the invoice and delivery ticket.
If replacement is required in accordance with this warranty and the defective material or merchandise has been discontinued or unavailable, Alexa Boutique reserves the right to select and supply similar merchandise or offer full credit for the merchandise; otherwise the same material or merchandise will be supplied for replacement purposes.
This warranty is made SOLELY TO THE RETAILER and is NOT TRANSFERABLE under any circumstances. It is the retailer’s responsibility to contact Alexa Boutique with a claim. We will not handle claims from consumers directly; all requests must go through the retailer who sold the merchandise to the consumer. We advise all retailers to retain invoices for a minimum of one (1) year for warranty purposes.